How can I contact the Department of Home Affairs in Australia for general enquiries?

You can call the department on 131 881 within business hours in Australia to speak with the customer service centre (as calls are recorded, only available during business hours). If you are in Australia, contact your nearest Australian embassy or consulate.

What if you apply or agree to return to a specific country regarding humanitarian or protective visa based on evidence?

The Department of Home Affairs will not reveal your personal details to that country, except if you have agreed to return to the country and:• are returning to that country, or• it has been proven that you are not the person against whom the obligations of protection or humanitarian concern apply.

What information can the Department of Home Affairs reveal about your personal details?

The Department of Home Affairs can reveal your biographic details, copies of relevant documents such as passports and other evidence of identity, immigration status and visa information, and any associated related information for criminal record checks. The purpose of such a disclosure is to support the verification of identity and establish that you have presented yourself in different services under the same identity and for similar purposes.

Form 1442i Australia (Greek)

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1442i - Privacy notice

To verify your identity in Australia, you may need to provide personal information such as full name, date of birth, and other relevant documents like passport or driver's license. The Department of Home Affairs will cross-check this information with their records and may request additional information for confirmation. If you are applying for humanitarian or protective visas from outside Australia, the department will not disclose your personal details within that country unless you have agreed to return or have been granted an exemption. For general inquiries regarding identity verification in Australia, call 131 881 during business hours.

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Form 1442i

FAQ

How can I contact the Department of Home Affairs in Australia for general enquiries?
You can call the department on 131 881 within business hours in Australia to speak with the customer service centre (as calls are recorded, only available during business hours). If you are in Australia, contact your nearest Australian embassy or consulate.
What if you apply or agree to return to a specific country regarding humanitarian or protective visa based on evidence?
The Department of Home Affairs will not reveal your personal details to that country, except if you have agreed to return to the country and:• are returning to that country, or• it has been proven that you are not the person against whom the obligations of protection or humanitarian concern apply.
What information can the Department of Home Affairs reveal about your personal details?
The Department of Home Affairs can reveal your biographic details, copies of relevant documents such as passports and other evidence of identity, immigration status and visa information, and any associated related information for criminal record checks. The purpose of such a disclosure is to support the verification of identity and establish that you have presented yourself in different services under the same identity and for similar purposes.

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